Salary: Around RM5000 JOB DESCRIPTION Job Responsibilities: Remotely monitoring and reacting to infrastructure monitoring alarm inci...
Salary: Around RM5000
JOB DESCRIPTION
Job Responsibilities:
- Remotely monitoring and reacting to infrastructure monitoring alarm incidents utilizing the incident management tools.
- Working with IT personnel of all levels.
- Troubleshoot infrastructure incidents per documented procedures.
- Identifying incorrect information on documents within the Network Operations Center and assist on maintaining information integrity.
- Follow business support strategy and direction
Job Requirements:
- Engineering or Science bachelor’s degree required. Electronic Engineering/Computer Science/IT degree beneficial and preferred.
- Fresh graduates are welcomed!
- Good communication skill, team player and comfortable working nights to support US market.
- Computer and Networking Hardware knowledge required.
- Working 12 hours shift, overall 15 days a month.
Remuneration Package:
Basic salary, fixed allowance, 13th-month salary, Performance Bonus
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